Welcome to Aura Glow! These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of products from our online store. By accessing or using our website, you agree to comply with these terms. Please read them carefully before proceeding.

1. General Terms

  • By placing an order on our website, you are making an offer to purchase our products. We reserve the right to accept or decline your order for any reason.
  • All orders are subject to availability. If a product is out of stock, we will notify you and provide alternative options or a refund.
  • Prices for our products are listed in Pakistani Rupees (PKR) and are inclusive of applicable taxes.
  • We reserve the right to modify, suspend, or discontinue any aspect of our website or products without prior notice.

2. Payment and Security

  • Payment for orders is processed through our secure payment gateway. We accept various payment methods, including credit/debit cards and cash on delivery (COD).
  • All payment information is encrypted and securely processed. We do not store your payment details on our servers.

3. Shipping and Delivery

  • We aim to process and dispatch orders within [insert time frame]. Shipping times may vary depending on your location.
  • Shipping fees will be calculated at checkout based on your delivery address and the weight of the products.
  • We are not responsible for delays in shipping caused by third-party courier services or unforeseen circumstances.

4. Returns and Refunds

  • We want you to be completely satisfied with your purchase. If you are not happy with your order, please contact us within [insert number] days of receiving your products for assistance.
  • Products must be returned in their original condition and packaging. Refunds will be issued upon receipt and inspection of the returned items.
  • Shipping costs for returns are the responsibility of the customer, unless the return is due to an error on our part.

5. Intellectual Property

  • All content on our website, including images, logos, and text, is the property of Aura Glow and is protected by copyright laws.
  • You may not use our intellectual property for any commercial or unauthorized purposes without our prior written consent.

6. Limitation of Liability

  • Aura Glow shall not be liable for any indirect, incidental, special, or consequential damages arising out of the use or inability to use our website or products.
  • Our liability is limited to the amount paid for the products purchased.

7. Privacy Policy

  • Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and safeguard your personal information.

8. Governing Law

  • These Terms and Conditions are governed by the laws of Pakistan. Any disputes arising from these terms will be resolved in the courts of Pakistan.

9. Changes to Terms

  • Aura Glow reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.
  • It is your responsibility to review these terms regularly for updates.

By using our website and making a purchase, you agree to be bound by these Terms and Conditions. If you have any questions or concerns, please contact us at [insert contact information].

Thank you for choosing Aura Glow for your skincare and hair care needs. We appreciate your business and look forward to serving you!